What does it mean to have a viable digital collections strategy in 2022?
Consumers now definitely expect to encounter a wide range of digital engagement from financial services companies - engagement that can include SMS, email, and online payment portals - to engage with them, to assist them with servicing their accounts, and to help them make payments.
It has been clear for some time that consumers want a digital accounts receivable strategy from you. The trends all suggest that this demand is growing fast.
View this content by subscribing
Please register to unlock this content
I already have an account. Log in
