[Video] Why Your Tech Strategy Should Center on Compliance and Self-Service

Whether we see economic growth or a recession, organizations in the ARM industry will need to rely on technology to scale their operations accordingly. Where should collections & recovery executives focus when it comes to investment in technology?

Ray Peloso, Chief Customer Officer at Finvi, says compliance and self-service need to be at the top of your agenda in 2023 and beyond. In this Executive Q&A with Peloso, you’ll learn:

Watch the interview here, or read the full transcript below.