Kerry Murphy – Collections & Recovery

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May 7, 2026 by Adam Parks in Consumer Preference

Customer Engagement Across the Account Lifecycle Starts with Origination

Digital adoption is fundamentally reshaping financial services, redefining how consumers interact with lenders and servicers at every stage of the account lifecycle. As a result, customer expectations are no longer...

April 30, 2026 by Receivables Info in BNPL

CFPB Report: BNPL Market Growth and Collection Strategies for 2026

The Consumer Financial Protection Bureau (CFPB) released a new Data Spotlight in March 2026, providing a deep dive into the evolving “Buy Now, Pay Later” (BNPL) market. The report, which...

April 23, 2026 by Orrick, Herrington & Sutcliffe LLP in Regulation

California DFPI Faces Putative Class Action Challenging Debt Collection Licensing Fees

On April 7, two debt collection trade associations and a debt collector filed a putative class action petition against California’s DFPI in the California Superior Court for the County of San Francisco...

April 16, 2026 by Lawrence Cameron in AI

Treasury Outlines Innovation Roadmap for Countering Illicit Finance in Digital Assets

The U.S. Department of the Treasury (Treasury) has delivered to Congress the report on Innovative Technologies to Counter Illicit Finance Involving Digital Assets, as required by the Guiding and Establishing National...

April 9, 2026 by Maram T. Salaheldin in Compliance

ESG & Sustainability in 2026: Twists, Turns, and Trends

In 2026, the global Environmental, Social, and Governance (ESG) and sustainability landscape continues to shift and evolve. Similar to prior years, businesses can expect to navigate fragmented requirements across jurisdictions,...

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April 2, 2026 by Jonathan L. Pompan in Communication

NYC’s SHIELD Rule Reshapes Debt Collection Compliance—Original Creditors Now Squarely in Scope

New York City’s newly finalized Stopping Harassment and Intimidation and Ensuring Lawful Debt (SHIELD) Collection Rule materially tightens debt-collection requirements in the nation’s largest consumer market. This is not a technical adjustment to Regulation...

March 26, 2026 by Alan S. Kaplinksky in CFPB

Author Archives: Kerry Murphy

Customer Engagement Across the Account Lifecycle Starts with Origination

CFPB Report: BNPL Market Growth and Collection Strategies for 2026

California DFPI Faces Putative Class Action Challenging Debt Collection Licensing Fees

Treasury Outlines Innovation Roadmap for Countering Illicit Finance in Digital Assets

ESG & Sustainability in 2026: Twists, Turns, and Trends

NYC’s SHIELD Rule Reshapes Debt Collection Compliance—Original Creditors Now Squarely in Scope

Federal Judge Rules CFPB Must Continue to Ask Federal Reserve for Funds

CFPB Complaint Portal Changes: Less Noise Doesn’t Mean Less Risk

HOW to Craft a California-Compliant Data Privacy Risk Assessment

Eighth Circuit Confirms Limits on FCRA Furnisher Duties in Late-Payment Dispute Against Mortgage Servicer

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