Compliance Tech

October 24, 2023 by Jesse Bird in Compliance Tech

[Video] Three Keys to Building a Collections Technology Roadmap

Texting is the most effective way to reach delinquent consumers, but, like all communication methods used in debt collection, it’s not easy to comply with regulations. What does Jesse Bird,...

February 15, 2023 by Erin Kerr, Michelle Macartney in Compliance

Is Your Credit Dispute Management Process Good Enough?

An airtight credit dispute management process is key to avoiding scrutiny and hefty fines from the CFPB, but that’s not the only reason it’s critical. “[A]ccurate data is at the...

November 9, 2022 by Ray Peloso, Erin Kerr in Collections Strategy

[Video] Why Your Tech Strategy Should Center on Compliance and Self-Service

Whether we see economic growth or a recession, organizations in the ARM industry will need to rely on technology to scale their operations accordingly. Where should collections & recovery executives...

November 3, 2022 by McKay Bird, Erin Kerr in Compliance

[Video] What Compliance-First Means Now

We have seen a lot of changes over the last two years in the call center industry. Work-from-home has been normalized, consumers are demanding more flexible contact methods, and tax-time...

April 28, 2022 by McKay Bird, Erin Kerr in Compliance Tech

Solve It Strategically: Natural Language Compliance

Solve It Strategically is a new series from iA Strategy & Tech where we discuss current industry challenges and how some tech companies solve those challenges with sharp technological and...

April 14, 2022 by Jesse Bird, Erin Kerr in Compliance

Why ARM Companies Must Operationalize Reg F Compliance Now

It’s impossible to manually manage call compliance. Even before Regulation F, companies in recovery and collections had to contend with layers upon layers of call compliance rules, including permissible times...

[Video] Three Keys to Building a Collections Technology Roadmap

Is Your Credit Dispute Management Process Good Enough?

[Video] Why Your Tech Strategy Should Center on Compliance and Self-Service

[Video] What Compliance-First Means Now

Solve It Strategically: Natural Language Compliance

Why ARM Companies Must Operationalize Reg F Compliance Now

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