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Financial Services Trends: What Leaders Should Watch in 2026

By Andrew Domino in Collections Strategy

In 2026, financial services leaders must navigate a stable but complex economy marked by consumer stress, regulatory shifts, and rapid technological change. Success requires cautious, data-driven strategies and strengthened governance…

January 8, 2026 by Auriemma Roundtables in Collections Strategy

Credit Card Preview: Speed and Scrutiny in 2026

The credit card ecosystem is entering 2026 with mixed consumer sentiment stemming from increasingly personalized fraud attacks, a rapid shift toward trusted digital and in-app servicing channels, and mounting expectations…

arrow engraved and pointing to the right on a white wall

January 5, 2026 in Press Releases

InterProse Secures Strategic Growth Investment from Wingman Growth Partners to Accelerate Market Expansion of ACE, the Industry’s Leading Modern Web-Based Debt Recovery Platform

VANCOUVER, Wash. — InterProse, a leading provider of cloud-native software for the accounts receivable management (ARM) industry, today announced a strategic growth investment from Wingman Growth Partners (“Wingman”), an investment…

December 11, 2025 by Stefanie Jackman in CFPB

Blue-State AGs Tap Rohit Chopra to Lead Consumer Protection Working Group

As reported by Bloomberg, the Democratic Attorneys General Association (DAGA) has hired Rohit Chopra, former Director of the Consumer Financial Protection Bureau (CFPB or Bureau), to lead a new Consumer Protection and…

December 11, 2025 in Press Releases

MyGovWatch to Hold Free Webinar on Federal GSA Contracting

COLLINGSWOOD, N.J. – MyGovWatch, the government bid notification and intelligence website serving the debt collection industry since 2008, has announced a free webinar on Federal General Services Administration (GSA) contracting…

December 4, 2025 by Auriemma Roundtables in AI

AI, State Laws, and the New Frontier of Card Compliance

As AI increasingly scales within financial institutions, card compliance teams face a more complex regulatory landscape than ever before. Technological leaps, shifting federal priorities, and state-level developments are driving compliance,…

grey windows on a building in a regular pattern

November 20, 2025 by Jason Cover in Collections Strategy

Earned Wage Access Product Deemed Credit Under MLA, Leading Federal District Court to Deny Motion to Compel Arbitration

Last week, the U.S. District Court for the Northern District of California denied Empower Finance’s motion to compel arbitration in a class action lawsuit concerning its earned wage access (EWA)…

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November 12, 2025 by Rob Hartwell in Compliance

Privacy Opt-Outs Remain in the Crosshairs: Tractor Supply Faces Largest CPPA Fine to Settle Privacy Allegations

The California Privacy Protection Agency (CPPA) shows no signs of slowing its California Consumer Privacy Act (CCPA) enforcement. Its latest action against Tractor Supply Company once again targets CCPA opt-out compliance, among other alleged…

November 6, 2025 by Andrew Domino in Collections Strategy

Understanding the Gaps in Collections Calls (And How to Solve Them)

Effective collections calls are essential yet challenging, requiring agents to connect with customers, understand delinquencies, and negotiate payments empathetically and efficiently. Identifying common gaps and applying targeted training can significantly…

Financial Services Trends: What Leaders Should Watch in 2026

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Latest Posts

Credit Card Preview: Speed and Scrutiny in 2026

InterProse Secures Strategic Growth Investment from Wingman Growth Partners to Accelerate Market Expansion of ACE, the Industry’s Leading Modern Web-Based Debt Recovery Platform

Blue-State AGs Tap Rohit Chopra to Lead Consumer Protection Working Group

MyGovWatch to Hold Free Webinar on Federal GSA Contracting

AI, State Laws, and the New Frontier of Card Compliance

Earned Wage Access Product Deemed Credit Under MLA, Leading Federal District Court to Deny Motion to Compel Arbitration

Privacy Opt-Outs Remain in the Crosshairs: Tractor Supply Faces Largest CPPA Fine to Settle Privacy Allegations

Understanding the Gaps in Collections Calls (And How to Solve Them)

Featured Resources

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Open the Door to SMS Communication for Debt Collection

COLLECTIONS AND RECOVERY STRATEGY

Bridging Infrastructure Gaps in Debt Settlement

Understanding California Senate Bill 940

What to Watch for in the Private Label Credit Card Space

Trends

Crypto taxes take center stage

Troutman Pepper Locke Weekly Consumer Financial Services Newsletter – July 22, 2025

Auto Lending in 2025: Navigating Tariffs, EV Incentives, and Interest Rate Policymaking

COMPLIANCE

The California Opt Me Out Act: What it Means for Businesses Subject to the California Consumer Privacy Act

The “New” FTC Drops 5th Cir. Appeal, Instead: FTC Issues Public Request for Information on Noncompete Agreements

California’s CARS Act Signed into Law

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