The Evolution of the Maturing POS/BNPL Consumer - a new report from TransUnion. Get it here.
How to Create a Winning Collections & Recovery Strategy, Part 1
October 19, 2022 at 2pm ET - Find out how to create a winning collections & recovery strategy after a turbulent 2022, including where to invest, how to navigate the regulatory environment, and what 2023 might look like.
Customer behavior and spending is changing. The CFPB is hyper-interested in data collection, use, and privacy. Agency partners and tech companies are promising to solve your problems, but how can you be sure your vendors are compliant, efficient, and that you’re getting what you paid for?
Find out how a well-designed customer preference strategy can help you solicit preference data from customers without triggering revocation, build trust with consumers, optimize your outbound contact strategies and improve right-party contact.
Collections & Recovery (formerly iA Strategy & Tech) provides executives and decision-makers in consumer lending with insight into the biggest trends, most relevant data, and most important new practices shaping collections and recovery. Find out about the latest in digital collections, consumer communication, UX, omnichannel, compliance, vendor management, and more.
Collections & Recovery is produced by the team behind the iA Institute and insideARM, the premiere resource for handcrafted credit and collections news, analysis and events.